Etsy Reviews

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General rating

1.7/5.0

Of the 45 reviewers, 6 (13.33%) recommend this store.

Customer reviews

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Etsy double-dipping on renewal fees
Etsy sends out Renewal notices to their shopkeepers usually 2 weeks early. If you pay before the final due date you basically lose the overlapping time and they are double-dipping. IE: if you get a notice on July 1st for renewals on July 15th and you pay on July 1st then your ads are renewed from the July 1st date and you just lost 2 weeks of time from your previous renewal. Also never pay your fees to ETSY until the due date.

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Andre662

Reviewed on: Jul 04, 2023

Nothing like the description
I would love to write comments like beautifully made to the pillow we have been sent but it is nothing like beautifully made. Anyone with any pride in their work would be ashamed to say they had made this pillow and anyone who passed it should be sacked. The photograph was brilliant through. Third class quality pillow cover.

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Abigail T.

Reviewed on: Jul 01, 2023

The worst platform to sell on
I've had an Etsy shop for 4 years. Their fees…. 20-35%, so they make more from my sales than I do. Despite having a 5 star rating, Etsy randomly restricted my account for 90 days. This means they keep 75% (MINIMUM) off all earnings - including shipping fees, until the item has been dispatched. The irony is that Etsy's tracking system doesn't work! I've got items that were delivered 2 months ago still showing as pre-transit according to Etsy. Example: I sold an item for £7.50 (inc. Pp). Etsy fees were £2.50, and they reserved £5.54, meaning I 'owed' my reserve 54p! I still had to ship the item. Today I have 75% of money from 8 orders in reserve. Yet all but 2 of my sales have been delivered. Why not appeal? Well, as with ALL Etsy's policies, you have NO RIGHT to complain or appeal. I have been told 'we don't look in to any appeals as we trust our algorithms', and that I 'might find the reserves useful'. How is getting in to debt to dispatch items helpful? If I'd read Etsy reviews before opening a shop, I would have stuck with eBay. AVOID Etsy if it's your only income, as you'll end up at the doctors or looking for a second job. VERY UNETHICAL COMPANY.

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Connie.Horton

Reviewed on: Jun 30, 2023

PLEASE DONT EVER SELL ON THIS GARBAGE…
PLEASE DONT EVER SELL ON THIS GARBAGE WEBSITE! THEY LITERLLY SUSPEND YOU OUT OF THE BLUE AND TAKE YOUR HARD EANRED MONEY! THIS IS THE 5TH TIME THEY HAVE DONE THAT AND WITH SOOO MANY OTHER SELLERS! IM SURPRISED THIS UNPROFFSSIONAL WEBSITE IS STILL RUNNING

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Ivan W.

Reviewed on: Jun 30, 2023

Not all sellers are bad .. Great Service for me
I needed some retro graphics for a project and came across lots of sellers. I chose curiouser digital because I liked how the listing looked close to what I was needing. Turns out it was a new shop and the seller was great and helpful and prices were cheap and the images were great for printing for my shirts. Will shop again. Not all of the seller are bad on this site. -

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Connor720

Reviewed on: Jun 30, 2023

Recommends this store!

I was scammed by a new seller
I was scammed by a new seller. Etsy’s support wouldn’t do anything even after I contacted the seller first. I will be deleting my account after this is resolved by doing a charge back on my card.

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Christy.Sutton

Reviewed on: Jun 30, 2023

Etsy steals sellers money
Etsy continues to target sellers by putting reserves on 75% of sellers money with no reason despite you meeting their terms and conditions of dispatching on time they continue to hold for 45 days to 90 days. Perhaps Etsy would like to explain to its buyers why small businesses are unable to purchase their materials to make their bespoke orders for the next 45 to 90 days as their money is being held by Etsy. Not to mention how they are killing small businesses income in a cost of living crisis.

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Victoria.Phillips

Reviewed on: Jun 30, 2023

Returns are NOT accepted
Bought an item, the return policy was 7 days. contacted the seller, just to be told 'returns are accepted for exchange only'. It's impossible to return anything, Etsy will only help if you haven't receive tour order or if it arrived damaged. Never ever buying from that joke of a website again

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Madison527

Reviewed on: Jun 29, 2023

I have been tryingfor 7 days to…
I have been tryingfor 7 days to purchase Digital kits on Etsy, Is to help out a crafter who is having some financial difficulties, I can't order anything because the site keeps saying 429 to many requests ?? Whatever that means it has the whole site blocked you can't contact anyone and you can't order anything it's ridiculous!!!!!! Can anyone help with this situation?

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Brennan330

Reviewed on: Jun 29, 2023

NOT RECOMMEND!!
NOT RECOMMEND!!! They are asking for your credit card although even if you not want to buy and just sell something! HIGHLY suspicious! It's a scam! Not recommend for Seller and Buyers!!! Be aware!!!

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Jackie

Reviewed on: Jun 29, 2023

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FAQs by the Kupn Community

okay, so I read a comment saying that the items that are handmade and being shipped are shipped in a really bad quality and that it's not worth the money. I just wanted to know is there a way to get a refund? Also a lot of customers are blaming etsy that they do not respond to emails...

Troy.Harrison Jun 24, 2019

I believe this depends on each seller. Etsy is simply a platform for sellers, and often does not have any direct involvement with orders short of processing the payment. Certain items cannot be returned for safety and hygiene reasons, and sellers can refuse to do anything other than exchange. Contacting Etsy may or may not change the results.

Zachary.Jimenez Mar 28, 2017

I hate Etsy! I am falling in debt because I quit my day job to be a full time seller! They shut my site down multiple tries, and has banned me forever! I am a single mom with no back up or resourse for income. They shut me down becuase an account that was somehow linked to mine broke the policy of items not being handmade! Not fair and this came with no warning. I emailed Etsy several times. No answer. I HATE THEM AND I HOPE THEY DIE!

Frederick.Curtis Mar 21, 2017

I didn't have any luck with etsy! The quality of the shirt was fantastic! The size was a real joke!

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Why does Etsy want so much of my personal financial information when I work through paypal?

Layla.Ramirez May 18, 2016

I have bought a number of items through Etsy and with great success. I had only one negative experience and Etsy took are of that. I recommend Etsy wholeheartedly.

Salvador M. May 17, 2016

I am no sure why this would be the case. I have only paid through paypal and have never been asked personal financial information beyond paypal. It is odd that you have experienced this issue. What personal financial information have you been asked to divulge?

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Hi I have just ordered an item from etsy. This is my first time and I wanted to know how reliable the sellers are

Carl598 May 25, 2016

If you do, I would be cautious about ordering from international sellers, use a credit card in case you need to contest the charges, and do NOT expect ETSY do a thing if you get ripped off. They are useless and could care less once the sale is final.

Jeanette.King May 21, 2016

I love Etsy! I recvd. Items on time. Items were as shown I will reorder again from Etsy. One Item came from Australia. So it took a bit longer... I am satisfied with company.

Robert.Stanley May 19, 2016

Hi Sharmilla, What a fantastic name! I have ordered from the same shop in What three times, and found the seller ( who is in the US) extremely reliable and prompt in sending my parcel. I think it all depends on the seller, since these are individual shops in the site. I hope that helps.

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How do I know my chosen seller is trustworthy?

Alan S. Oct 08, 2020

Thank you. I'm now deciding not to order from a company in India that started in 2020, no reviews and the same pics on the site are the same from Anthropologie...

Bonnie062 Apr 17, 2019

I am a seller and i can tell you you should not only look from the amount of how many sales they make as so many of sellers using expensive marketing to boost their sales number, if it shows like more than 500-1000 but they just opened it last year it most likely are fake. If the item too cheap to be true, they are not handmade or they bought it somewhere and sell it on Etsy. It's happened to me that sellers from eastern europe and russia stolen my picture and design and sell it on etsy. Just buy local.

Jerry F. Feb 28, 2018

Etsy removes negative comments and also removes the ability to leave a review many times when there has been a dispute. I've experienced it 2x.

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Yes. I bought a shirt for my daughter oct 29 and am still waiting for it. Seller keeps telling me her grandmother is near dying and cant get it out to me and it was scheduled to be shipped out 2 days ago and now she is telling me to wait some more.

Roy244 Nov 18, 2015

If you want to wait go ahead but you need to know that etsys policies state that there is a time limit on filing a complaint and after that time period of you have not received your item or requested assistance from headquarters, you are out of luck and your money.

Naomi G. Nov 16, 2015

Most sellers on Etsy are good people and sometimes there are things that happen beyond their control. If you are worried about the shirt and would like to order it elsewhere than ask for a refund and cancellation on the order.

Michele.King Nov 15, 2015

I would wait a bit longer. The 29th wasn't that long ago. I bought a tee shirt the other day and noticed that it said it could be a month wait on shipping.

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